Tennessee Valley's Volunteers

Jenzabar-Knoxville Support Staff Earns Much-Deserved Praise

CAMBRIDGE, MA - February 11, 2002 - When James White established a settlement on Cherokee hunting ground in Tennessee in 1786, he could not have foreseen how large and successful it would become. 196 years later, that settlement hosted a World's Fair and 11 million people. The intrinsic, can-do nature of Tennessee's volunteer spirit was the reason Knoxville stepped out onto the world stage in such high fashion.

And that can-do attitude lives on at Jenzabar-Knoxville. Witness the following letter:

Dear Sirs and Madam,

My name is Lynda Perky, and I am the database administrator of our Alpha here at Avila College in Kansas City, Mo. I wanted to inform you of the outstanding support your Knoxville office provides. My employment began here in Mid-November 2000, and I had NO experience in Open VMS or POISE. My background was Novell 4.11 networking and two-and-a-half years at a
Gateway call center here in Kansas City.

Over the entire past year or so, Pete, Jeff, Kevin H., Ed, Diana, Judy, and Mark have been outstanding. Not only are they extremely knowledgeable about their product, but also the respect and courtesy given is outstanding and greatly appreciated.

Unfortunately, I am not great at expressing myself and feel that I am not conveying the level of appreciation well to you. I have been bragging on them to my Vice President as well as others here at Avila.

Judy Beasly helped me ALL day (off and on) with the financial aid startup for the year 02 - 03. Then I enlisted her help at setting up a surprise Pizza Party for everyone on Monday.

We are now looking at the Jenzabar EX product and just waiting for the finance committee's approval. Your support team for the EX product has some very big shoes to fill, and I hope to be very pleased there also.

Please let this wonderful team know how much they mean to Jenzabar.

Sincerely,

Lynda Perky

About Avila College
Avila College is a dynamic, Catholic, four-year liberal arts and pre-professional college, sponsored and founded by the Sisters of St. Joseph of Carondelet, which offers a broad range of studies - from business to corporate communications to allied health to education, just to name a few.

Avila offers nearly 40 undergraduate degree programs and three graduate degree programs, many of which were the first of their kind in the Kansas City area. For example, Avila was the first college in Kansas City to offer programs in nursing...gerontology...social work. Avila is also the first - and currently only - four-year Kansas City college to offer a paralegal program approved by the American Bar Association. Avila is one of only 23 colleges and universities in the entire country that offer a four-year degree in radiologic technology. And it offers the only accredited bachelor's degree in social work in the Kansas City area.

About Jenzabar, Inc.
By improving the exchange of information through powerful business intelligence applications and services, Jenzabar's Internet enterprise software, e-learning solutions, and services deliver a competitive edge to higher education institutions. Dedicated to supporting and enhancing the educational community, Jenzabar's business units serve 700 higher education institutions worldwide, including students, professors, and administrators from private liberal arts, medical, law, state, and community colleges. Institutions employing Jenzabar solutions include The Claremont Colleges, Colby College, Daytona Beach Community College, William Mitchell College of Law, Governors State University, Bluffton College, Florida Southern College, Bay de Noc Community College, Berry College, and Harvard Medical School.

Jenzabar's offerings include Web-based enterprise software with student, institutional advancement, human resources, and financial applications; e-learning solutions; and a higher education enterprise information portal (EIP). Founded in 1998, Jenzabar is headquartered in Cambridge, Massachusetts, and currently employs more than 300 people in regional offices across the United States.